Reliability
Fast response — same business day, every time. We show up when we say we will, and we do what we say we'll do — for owners, guests, and families.
Founded 2019
Started with a Cleaning Kit.
Built on Trust.
Next Level Professional Property Management Group was founded in 2019 with a simple belief: every property deserves to be treated as a home, not just an asset. Founded and run by Teah M. Floyd, MBA, the business is proudly owner-operated and woman-owned. After facing a layoff in December, Teah turned adversity into inspiration, building the foundation of this company from the ground up in just 8 months.
It started as a professional cleaning service for short-term rentals in Ohio. One property at a time, one spotless turnover at a time, we built a reputation for reliability, consistency, and a level of care that property owners and guests noticed.
As owners began asking for more — pricing help, guest management, staging — Next Level Professional Property Management Group expanded to meet every need. Today we are a bundled service property management and housing company, still rooted in the same commitment to excellence that started everything.
Our Mission
"To deliver reliable, bundled service property management and housing solutions that protect property owners' income and provide comfortable, high-quality homes for guests and families anywhere in the United States."
Maximize Revenue. Minimize Hassle.
Our Values
The principles that guide every decision we make for our owners, guests, and partners.
Excellence
Every property is treated as if it were our own. We hold ourselves to the highest standard in cleaning, management, staging, and housing.
Compassion
We especially hold this value for families in housing transition. Displacement is stressful. We respond with care, speed, and genuine support.
Integrity
Transparent pricing, honest communication, and clear reporting. No hidden fees, no surprises. Just straightforward, trustworthy partnership.
Why Next Level Professional Property Management Group, LLC Stands Apart
Not just a management company. A bundled service property partner built on 7+ years in the property management industry.
One Integrated Team
We handle all billing directly with the insurance company. No complicated reimbursement process for families — clean documentation for adjusters.
Deep Charlotte Market Expertise
We know the neighborhoods, the pricing dynamics, and what Charlotte guests expect. We aim to place displaced families within the same business day — reducing claims complexity.
ALE / Insurance Housing Partner
A rare capability — we work directly with insurance adjusters for ALE housing placement with direct billing and fast coordination.
Fast response — same business day.
Not a goal — our standard. Every inquiry, every maintenance request, every owner question answered the same business day.
Income-First Approach
Everything we do is optimized for your property's revenue performance — pricing, listing, cleaning, guest experience.
Trusted by Owners & Adjusters
Property owners refer us. Insurance adjusters partner with us. That trust is the best testament to who we are.
Charlotte, NC & Surrounding Areas
Rooted in the Charlotte Community
We are proud to serve Charlotte and the surrounding communities. From Plaza Midwood to Ballantyne, from Dilworth to Huntersville — we know this market because we live and work here every day.
We are not a national chain or an algorithm-driven platform. We are a local team that cares about the properties we manage, the guests we host, and the families we help — because this is our community too.
Frequently Asked Questions
We require a standard 6-month minimum agreement with a $250/unit/month minimum to establish baseline dynamic pricing performance and market positioning. There are no hidden software, listing, or administrative fees.
Most property management companies in Charlotte outsource their turnover cleaning to third-party contractors, leading to missed cleans, poor guest reviews, and revenue drops. Next Level PMG was built from the ground up by a professional cleaning craftsman. We operate our own in-house hospitality cleaning team, guaranteeing 5-star cleanliness, a 24-hour response SLA, and flawless turnover execution under one roof.
We syndicate your listing across all major travel platforms—including Airbnb, VRBO, Booking.com, and Furnished Finder—within 7 business days of onboarding. By multi-listing through our centralized Guesty property management system, we ensure maximum search visibility, zero double-bookings, and optimized calendar occupancy.
Next Level PMG charges a competitive 20% co-hosting fee of gross booking revenue for Short-Term Rentals (STR) and Mid-Term Rentals (MTR)—allowing you to keep 80% of your earnings. Our full-service management includes algorithmic dynamic pricing, guest vetting, 24/7 guest support, and turnover coordination powered by Guesty. For traditional Long-Term Rentals (LTR), our fee is 20% of monthly rent plus a one-time leasing fee equal to 50% of the first month’s rent.
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STR/MTR Turnover Cleaning: $120–$200 per visit (based on square footage/bedrooms).
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Standard/Recurring Residential Cleaning: $130–$180 per visit (save 30–50% on recurring weekly/bi-weekly plans).
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Deep Cleaning: $250–$450 (~$0.25/sq. ft.) for complete baseboard-to-appliance resets.
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Move-In / Move-Out Deposit-Ready Cleaning: $300–$600 (~$0.35/sq. ft.).
Cleanliness is the #1 factor in Airbnb and VRBO reviews. Our dedicated in-house cleaning crew handles every turnover with hospitality-grade inspection checklists, full linen/laundry laundering, and supply restocking—preventing negative guest reviews and protecting your Superhost status.
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Staging Consultation (Walk & Talk): $250–$350 (includes a written room-by-room action plan; fee is credited toward full staging if booked).
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Occupied Home Styling: $800–$2,500.
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Vacant Home Staging: From $2,200 initial setup + $300–$700/room/month.
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STR Turnkey Design & Furnishing: $1,500–$3,000 design fee + furnishings at cost (complete move-in ready setup for maximum nightly yield).
High-end staging directly increases listing click-through rates, nightly pricing power, and booking conversion. Professional visual appeal sets your property apart in competitive markets like Charlotte, South End, Uptown, and Lake Norman.
We maintain move-in ready, fully equipped housing units across Charlotte and surrounding areas, offering same business day or 24-hour emergency placement for insurance claims and corporate relocations.
Yes. Our fully furnished 1- to 4-bedroom homes in Charlotte are priced between $3,000–$3,930/month per unit, structured specifically to align below Charlotte GSA per diem allowances. We work directly with insurance adjusters, ALE housing agencies, and relocation coordinators for fast placement.
Additional Living Expense (ALE) housing provides fully furnished, temporary homes for families displaced by storm damage, fire, or insurance claims. Next Level PMG offers direct insurance carrier billing, claim-number workflows, W-9 availability, and Certificates of Insurance (COI) upon request—ensuring zero out-of-pocket stress for displaced homeowners during transition.
Yes. We partner with local Charlotte corporations, government contractors, and healthcare systems to provide corporate lease programs and per-diem-compliant housing with flexible lease terms ranging from 30 days to 12+ months.
Mid-Term Rentals (30+ day stays) target high-quality corporate tenants, travel nurses working near Charlotte-area hospitals, and relocating executives. MTRs deliver lower wear-and-tear, reduced turnover costs, steady guaranteed income, and zero short-term occupancy tax complications while maintaining premium monthly rental rates.
Ready to Experience the Next Level Professional Property Management Group, LLC Difference?
Let us handle the details. You collect the income.